Tips Before You Call a Towing Company


The help from a towing and roadside assistance company is very valuable as it comes in handy when you least expect. A reliable towing company can help you to take your vehicle to a mechanic shop, body shop, tire shop etc in a safe and efficient manner.

In order to avoid long waits for tow truck and make the entire experience seamless, preparation can be of extreme help. This article can help you with what to expect when calling a local tow truck company for roadside assistance.

You should have the following information if you are in need of a tow truck:

Your Location:

Your disablement location is very important. For a Towing Company, hooking a car from a parking lot or a quiet street can be a lot easier than picking up a car from a busy highway. If you are disabled on a freeway, please have the direction you are headed to and nearest milestone ready, e.g. next exit, exit number, any sign boards you see etc. If you are disabled on a street or parking lot, please provide the street name and the name of nearest landmark to the towing company.

You should ask for a flatbed if you need a tow from a low clearance garage. Not every truck can get into the parking garages as most of the parking garages have approx 7 foot clearance. Hence, it requires a self loader wrecker to pull the car out of garage.

If you are unsure about your location, call Flag Towing at (972) 567-7599, you can share your location on a secure location share link.

Vehicle Info (Year, Make Model):

The year, make and model of your car is an important piece of information that a towing company will need to determine what type of equipment will suffice the needs of your roadside assistance service.

Disablement Reason:

You will also need to have the information regarding the condition of your vehicle, such as why do you need a tow, does your car start, will the vehicle go into neutral, what is the condition of all four wheels. In some cases a towing company may need to send out a wheel lift tow truck, depending on the damage on the vehicle.

Information Regarding Your Insurance

It is always not easy to call your insurance company or roadside assistance service provider as it may take long holds and extended wait times. However, a towing company like Flag Towing can give you an invoice of their towing services and you can claim the amount that you spent on towing services from your roadside assistance career or insurance company.

The Drop-off Address:

It will be a good idea to have information about where you would want the vehicle to be delivered. If you already have a mechanic in mind, please provide with the repair/ mechanic shop name and their address to the towing company. In case if you don’t know where to take the vehicle, Flag Towing can help you to locate a nearest mechanic shop or tire shop.

Flag Towing is the local roadside assistance service provider can be reached out at 972-567-7299. Flag Towing works with most of the insurances and roadside assistance service providers.