7 Things to Ask a Wrecker Service Company Before Hiring Them

wrecker service

You’re driving your car on the highway, and suddenly it stops working without any clue. Suffering unexpected vehicle trouble in the middle of the road is obviously a nightmare. And the worst things about breakdowns are they occur at the most gruesome hours of the day.  To save your valuable time and get back on your way, you need to call a fast and reliable wrecker service company for help.

Whether you have suffered a flat tire, dead battery, or, worst you encountered an accident, it’s essential to consider a few things before hiring a towing company to ensure if it is a suitable fit for you.

In this instance, calling the first tow company that appears on Google might seem like a fine choice. However, it’s not. As there are many tow truck companies that may scam you in this situation. No matter what company you call, you need to crosscheck whether the wrecker service you are hiring is fast, efficient, and affordable or not.

Read on to learn what questions to ask before hiring a wrecker service company.

  1) What Qualifications and Training You Have Got?

The best wrecker service providers are trained to handle any car trouble. You need to note that towing is not a straightforward job. It needs specialized expertise to tow your vehicle safely. With a qualified towing company, you can rest assured that your automobile is handled by professionals. 

  2) How Reputable You Are?

Reputation is a prerequisite before working with a business. For this reason, before calling a tow truck service company, you need to ensure that they’re reputable service providers in that area. Getting services from a reputable company will give you peace of mind that you will get a better experience with them instead of hiring a company that is not reputable enough.

You can easily find out a company’s reputation by searching online on their google business account. Doing that will allow you to analyze what people are saying about their service. While reading reviews, you need to go through both the good and bad reviews to make the final decision. Moreover, you can visit various review websites to get a broader picture.

  3) What Types of Tow Trucks Do You Have?

Before hiring a tow truck service, you need to make sure that a towing company holds all types of trucks to fulfill your towing needs. Some towing companies are specific when it comes to tow trucks. Like some might only have tow dollies or wheel lifts trucks. While some might have flatbed tow trucks. And there are few companies that possess heavy-duty tow trucks to tow large vehicles. 

You need to ascertain the towing company that you are going to hire has the tow truck that you are looking for and they’re equipped enough to fulfill your specific need.

You might be interested in learning Warning signs to watch out for your vehicle!

  4) What is Your Availability and What Areas Do You Cover?

Another important factor you need to consider before hiring a towing service company is whether it offers services round the clock or on holidays. As there are a few companies who only operate during the day and on working days. Before calling, you need to ask your respective company whether they are available in your locality to get you back on the road at the minimum time. Doing that will allow you to be safe from long waits for the tow trucks.

Additionally, you need to inquire about their operational areas and whether they are ready to tow your vehicle to the location where you want it to be. If they are not working in the area where you are, then it will not be a befitted wrecker service for you. 

  5) What’s Your Service Cost and What Payments Do You Accept? 

Obviously, the cost of towing and roadside assistance services is an important factor to look at prior to hiring a wrecker service. You need to inquire about the price of the service you need. The company needs to be transparent about its pricing plan and what additional charges you may be liable to pay. What tax rates you will be paying? Doing so will save you from breaking the bank.

Once you agree on a certain price, you can check whether you have benefits available for towing and roadside assistance services. This will cut down your overall cost. If you don’t have any way to cut down your service cost, you need to see whether the cost quoted by the company fits your towing needs or not. Besides, you also need to verify the payment methods they accept. 

You might be interested in learning Why hire Flag Towing to get cheap towing service?

  6) How Much Time It Will Take To Reach My Location?

When you are stranded on the road, you are always on a tight schedule and want to reach your destination as soon as possible. In such a situation, nobody wants to be waiting for hours for the tow truck company. Therefore, you must ask their estimated time of arrival (ETA) and ensure whether the tow truck driver is nearby your location. This will save you valuable time and hassle involved while waiting for a wrecker service.

  7) What Insurance Do You Have?

Insurance is one of the main things you need to avoid the risk involved during a tow. Doing it will allow you to get compensation if any loss or damage occurs while towing your vehicle. It is really important unless you want to be liable for any potential damage that takes place from picking up your vehicle to dropping it to your desired destination. 

Bottom Line

As a general rule of thumb, these are the things you need to ask before hiring a wrecker service for towing and roadside assistance. Hiring a right-towing company can be stressful in these difficult times. For this reason, you need to do quick research on all the options available and pick up the right one that best suits your needs. 

Don’t forget to look for your credit card benefits or other membership plans if you have taken them. Doing that will help you get an affordable and reliable towing service company to get the best experience. We hope this blog post helps you find the best tow truck service company in your area.

Flag Towing: The Best Wrecker Service Company

Flag Towing is the nearest wrecker service company in Plano TX, Frisco TX, McKinney TX, The Colony TX, Little Elm TX, and surrounding suburbs. Our tow truck professionals are fast, experienced, and equipped to get you back on the road in the minimum time possible. Our staff is available 24/7 to fulfill all your towing and roadside assistance needs. We offer various kinds of towing services to tow your vehicle safely to your desired destination. And above all, we charge an affordable price for all our services.